Software house and call center for growing businesses.

A software house, call center and IT company, working with businesses across Pakistan and the UK.

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Every call answered. Every lead followed up.

Call center outsourcing, virtual reception and VOIP, run by agents who know your business.

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Software built around the way you work.

Custom software, web and mobile applications, delivered in Agile cycles with support after launch.

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Be found. Be trusted. Be remembered.

Design, SEO and digital marketing for companies that want to be on page one of Google.

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Software, support and growth from one team.

TheAlterBox puts developers, designers, marketers and call center agents under one roof, so the people who build your system are the same people who answer for it. Work moves through clear stages with quality checks, and every enquiry gets a reply within one working day.

The industries we work in

We started as a small team of developers and designers. Today we support businesses in the fields below, and we know their problems because we have worked on them.

Call Centers & Business Process Outsourcing

A phone that rings out or reaches a bored agent costs a business real money. We run inbound and outbound call center operations for companies in Pakistan, the UK and beyond: customer service, telemarketing, lead generation, appointment setting and after-hours helpdesk support. Our virtual receptionists answer in your brand's name, and our VOIP and cloud PBX setups keep call costs low and every conversation recorded.

Explore Call Centers & BPOExplore Virtual Call Center

Retail, E-Commerce & Hospitality

Shops, restaurants, hostels and online sellers all need the same thing: orders that arrive correctly and customers who come back. We build online stores, point-of-sale systems, booking software and mobile apps, connect them to local and international payment gateways, and bring buyers in through Google and social media.

Explore Retail, E-Commerce & Hospitality

Healthcare, Pharmacy & Education

Clinics, pharmacies and schools run on records, schedules and trust. We develop pharmacy management software, school and campus management systems, patient and parent portals, with the access controls and backups that sensitive data demands.

Explore Healthcare, Pharmacy & Education

Travel, Taxi & Transport

Airport transfers and taxi firms win bookings in the minute someone searches. We have built booking websites and apps for UK taxi and car-hire companies, with fare calculators, driver dispatch and the local SEO that puts them ahead of the competition on Google.

Explore Travel, Taxi & TransportExplore Virtual Call Center

Real Estate & Corporate

A property company or consultancy is judged by its brand before anyone meets the team. We design corporate websites, logos, brochures and short animated videos, and write the content that explains what you do in plain language.

Explore Real Estate & Corporate

Security & Surveillance

Warehouses, offices, shops and homes need cameras that work and someone watching them. We install HD and IP CCTV systems with remote viewing and 24-hour monitoring, and secure the networks and servers behind them.

Explore Security & Surveillance

Startups & Enterprise IT

Founders need a working product before the money runs out; larger companies need old systems to stop breaking. We work in Agile, DevOps and Scrum cycles to deliver custom software, SaaS platforms and API integrations, then provide IT support and training once the system is live.

Explore Startups & Enterprise IT

Tell us what you need built, staffed or secured.

We reply to every enquiry within one working day.